We have negotiated many different types of agreements
with different airlines; thus, the rules and
restrictions for exchanges and cancellations
vary greatly if allowed at all. When allowed,
airlines require that we collect a fee for the
exchange plus any difference in fare when necessary.
Your exchange agent can tell you when you call.
Why are the fares different from other sites?
Airlines practice the marketing concept known
as "yield management, “where they sell as many seats
as they can at the highest price they can get.
It is impossible to pinpoint the cost of any
single seat on any given flight. For example,
some seats will be assigned special fares for
corporate clients, while other seats will have
been sold through a consolidator at a discount.
Similarly, some fares may have been bought at a
discount with frequent-flier award points or from
a last minute Web special. At our site, you will
always be quoted the lowest fare available to us
at that time.
How do I cancel this reservation?
Most airline tickets issued
are non-refundable, and non-transferable. Name changes
are not permitted. However, you may be able to exchange
your tickets for different dates. Penalty fees apply
and not all tickets are changeable. Please call our
exchange department for details. (+234)8050775555
Can I change the name on my ticket?
All reservations must be made in
the EXACT name of the person traveling - no nicknames.
For international travel the name on the reservation
must be EXACTLY as it appears on the traveler's passport
How do I select my seats?
You may select your seat assignments directly online
If you are unable to assign seats yourself, please call our customer
service department at (+234)8050775555. Some airlines are now
charging for seat assignments and many airlines restrict
pre-assigned seats. Bulk Head and Emergency Exit row
Seating are controlled by the airlines and cannot be pre-assigned.
These seats may be blocked by the airline and held for check-in
at the airport on day of departure.
How do I request special meals
If this feature is available
for your flight, you may select your meal during the purchasing process.
If not, once you have an existing reservation, you may call our
customer service department at (+234)8050775555. or call the airlines directly.
Please note, special requests are not guaranteed.